Information Technology

Learning Technology Associate

Fixed Term Contract

Eden Recruitment

Learning Technology Associate Dublin, Ireland

Learning Technology Associate

 

Our client is looking for a Learning Technology Associate to support the Global Operations Learning Organization. Our team focuses on optimizing learning experiences through the deployment of new technology and performance support solutions.

Responsibilities:

  • Work to drive efficiencies in the development, testing, implementation, and maintenance of learning technology solutions, including building automation, recommending process improvements, and creating clear communications.
  • Deeply understand learning technology architecture and how technology solutions integrate across different teams and how they support different products and policies.
  • Build clear documentation/process workflows, and ensure on-time delivery of all deliverables.
  • Track and analyze operational metrics to help determine where to focus optimization efforts.
  • Proactively identify and address potential setbacks and effectively communicate any necessary changes to process.
  • Provide technology support triage for a catalog of learning technologies.

Skills

  • Track record of operating autonomously across multiple teams, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner is required
  • Aptitude for and willingness to use new and unfamiliar technologies required
  • Experience working with cross-functional teams and multiple partner teams, including those individuals with and without technology backgrounds required
  • Experience with MS Office applications and Google suite required
  • Experience with web development including HTML/CSS and JavaScript
  • Experience with PHP, React and/or SQL is preferred
  • Experience with web analytics reporting and tools preferred
  • Experience with learning management systems, knowledge management systems, content management systems, and/or electronic performance support systems preferred

Education

  • 1-3 years of experience as a business analyst, system or LMS admin, learning specialist or similar role
  • Experience working directly with Operations and/or Customer Support teams’ learning challenges
  • Bachelors degree in business or technology discipline preferred

Ideal candidate will be comfortable taking ownership of projects. Learning experience and web authoring are essential.

*Please note, this is an initially 11 months contract*
*Great benefits and competitive salary*

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Tagged as: Learning Technology Associate