Global Clients

Sales Operations Analyst

Fixed Term Contract

Eden Recruitment

Sales Operations Analyst Dublin

Role: Sales Operations Analyst
Location: Dublin, IE
Duration: ASAP, 6 Months

We are looking for a Sales Operations Analyst to join the Strategic Accounts team. You will play a key role in supporting our biggest customer account by managing important aspects such as the product catalogue and claims disputes. You will also have the opportunity to improve and develop processes both specific to this customer, and wider EMEA sales. The role involves close cross-functional alignment with many teams including Marketing, Finance and Logistics.

Responsibilities

  • Lead & own the disputes process for Amazon EMEA 10 & report metrics for same
  • Maintain Amazon catalogue for all locales including ASIN set up at product launch
  • Work as principal admin for Amazon Vendor Central, ensuring accurate user access
  • Work with sales ops to drive efficiencies for customer orders
  • Manage price tracking, reporting and tool upkeep, for EMEA
  • Track brand protection activities
  • Support Sales Operations Manager in cross functional projects & responding to internal stakeholder requests efficiently
  • Support Sales Operations Manager in cross functional reporting & updates
  • Support Sales Operations Manager in Salesforce account management tool & maintenance of POS data dashboards

Skill/Experience/Education

Mandatory

Bachelors degree in relevant field or equivalent work experience
High level of proficiency with spreadsheet software, ideally MS Excel Project experience, comfortable with providing updates tailored to the audience
Strong financial and commercial acumen, comfortable holding conversations and providing updates to/from billing and AR teams
Demonstrated problem solver (i.e. ability to identify and understand issues and respond with appropriate solutions), operational efficiency and stakeholder management ability
Self-motivated, proactive individual that is comfortable working in a dynamic, fast-paced environment and proven ability to work well as an individual and as part of a cross-functional a team

Desired

Experience with SAP or similar platform
Experience with Amazon Vendor Central
Experience with data visualisation tools e.g., Data Studio, Tableau

*Please note, this is an initially 6 months contract*
*Great benefits and competitive salary*

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Tagged as: Sales Operations Analyst